Clear Skin Commitment Program - Brief

Your Clear Skin Commitment

You've done the hard part already. You decided to try again after being let down before.

For the next 28 days you are not doing this alone. You have a three-product routine built for inflammatory acne, a plan shaped around your skin, and a team on WhatsApp who tells you what is normal and what is not.

Here is how it works.

What this programme actually is

It's a guided reset, not a product you were left to figure out.

The three products in your kit each do a different job. One treats the acne. One keeps your skin barrier intact while that happens. One protects it from the sun so healed breakouts don't leave marks behind. Together they cover the full cycle, which is why we ask you not to add anything else to them.

Around that, we stay in contact. We message you at the points where people usually get confused or worried, and you tell us how it's going. When something feels off, we adjust. That contact is the part that isn't in a box. It is genuinely the difference between this working and this becoming another thing you tried.

What we're aiming for by Day 28

Direction. Not a finish line.

Twenty-eight days is enough to see which way your skin is going. It is not always enough to get you all the way there, and we'd rather tell you that now than let you expect something else.

What good progress looks like at Day 28:

Fewer new breakouts appearing
Less redness and inflammation in the skin overall
Pimples that hurt less, and that heal faster than they used to
Fewer of the deep, painful ones

You may have all of these. You may have two of them. Skin is slow, and it does not improve in a straight line. There will be a morning in week three where it looks worse than the day before, and that morning means nothing on its own. Judge it across weeks, not days. That's what we'll be doing too.

Clinical testing on the Rapid Clear Facewash showed 78% clearer skin in 6 weeks. Based on in-vivo clinical study, UKAS-approved independent laboratory, 2025. Individual results may vary. Day 28 is a checkpoint. Skin keeps responding well past it.

All you have to do

Follow the routine we send you. Reply to us on WhatsApp when we message.

That's the whole thing.

Three moments need something specific from you: a short skin quiz before you start, photos before Day 1, and photos again on Day 28. We'll remind you each time. Everything else is us reaching out and you telling us how your skin is.

If something isn't working, tell us instead of stopping quietly.

Your 28 days, and what each week actually feels like

Knowing what's coming is what keeps people going. Most people don't quit because a product failed. They quit because something happened and nobody told them it was normal.

Days 1 to 6. Adjustment. Your skin is meeting the treatment for the first time. Mild tingling after cleansing is common. Some dryness is common. This is your skin adjusting, not reacting badly. Use the Barrier Repair Gel Moisturiser generously. We check in early to see how you're doing.

Days 7 to 14. The messy middle. Some people see a temporary increase in breakouts here as congested pores clear out. This is the phase where most people stop, and it is the phase where stopping costs the most. If it happens to you, message us. We'll tell you whether it's part of the process or something we need to change.

Days 15 to 22. Stabilising. Breakouts slow. Skin starts feeling more balanced. Marks from older breakouts begin to fade. Consistency matters more here than anything else, because the temptation is to start adding things. Don't.

Days 23 to 28. Finishing. Protect what you've built. Same routine, no new products, no skipped sunscreen. On Day 28 we ask for your photos so we can put them next to your first ones and show you the difference.

Your daily routine

Three products. Two minutes in the morning, two at night.

Morning

Rapid Clear Facewash. Apply, leave on for 2 minutes, rinse.
Barrier Repair Gel Moisturiser.
Clear Protect Gel Sunscreen. Every morning, indoors included.

Night

Rapid Clear Facewash. Apply, leave on for 2 minutes, rinse.
Barrier Repair Gel Moisturiser.

Your personalised version may differ slightly. If your skin is dry or sensitive, we'll start you slower. Follow the instructions we send you on WhatsApp over anything written here.

Three rules that matter more than they sound

Use only these three products on your face. Adding another active during treatment increases irritation and makes it impossible to tell what's working. Three products, one system, one clear answer at the end.

Don't use more than we tell you to. Using the facewash more often will not clear acne faster. It will damage your barrier and set you back. The 2-minute contact time is the protocol.

Don't skip the sunscreen.

If something feels wrong

Tell us. Don't wait for the next check-in and don't quit quietly.

Message us on WhatsApp any time. If you report pain, burning, or significant swelling, we treat it as urgent. We'll ask you to pause the products and someone will call you within 4 hours.

If the routine isn't sitting right with your skin, we can change it. That includes swapping the Barrier Repair Gel Moisturiser for the Barrier Repair Intense Moisturiser at no cost if you need something richer.

Your photos

Two sets. One before you start, one on Day 28. Front-facing and side profile, both times.

Natural light, facing a window
No makeup, no filters
Skin clearly visible, no shadows

Photos are how we see what actually changed, and skin changes too slowly to notice in a mirror. Almost nobody can tell you what their face looked like four weeks ago. The photos can.

If your first one isn't clear enough to compare against, we'll ask for another before you begin. On Day 28 we'll send your first photo back so you can match the light and the angle.

Your photos are private. We will never use them in any marketing without asking you separately and getting a clear yes. You can ask us to delete them at any time.

And if it hasn't worked

We'd rather be honest about this than quiet about it.

If you reach Day 28 and nothing has moved, you get your full ₹1,499 back. We look at your photos together, we talk through how your skin has been, and if there's been no progress at all, that's that. You keep the products.

If you'd rather give it two more weeks first, you can, and the refund stays yours either way. A lot of skin turns the corner between week four and week six.

You're covered as long as you completed the quiz, sent your first photos, and sent your Day 28 photos.

Full terms and eligibility: https://thesolvedskin.com/pages/clear-skin-commitment-program-terms

Questions

What if I start late? Your 28 days begin the day you tell us you've started, not the day you ordered. Just tell us when you're ready.

What if I miss a message? Nothing breaks. Reply when you can. We'd still like to hear from you, because that's the part that actually helps your skin.

Can I use my other skincare? Not during the 28 days. It makes irritation more likely and it makes the result impossible to read.

What if my skin gets worse before it gets better? Fairly common in weeks two and three. Message us when it happens and we'll tell you whether it's the process or something we should change. Don't sit with it alone.

Who am I talking to on WhatsApp? Our team. Real people. The scheduled messages are automated, the answers are not.

Who decides whether it worked? Our team, with you, looking at your photos side by side. If we don't see it the same way, we talk it through.

What happens on Day 29? We send you a routine for what comes next, based on how your skin actually responded. If marks are what's left, we'll tell you what addresses marks.

Still have a question? Reply to any message on WhatsApp. We read all of them.