Terms and Conditions

Welcome to Solved Skin, your destination for premium skincare solutions. By accessing and using our website, www.solvedskin.com, you agree to be bound by the following Terms and Conditions. Please read them carefully.

  1. Operation and Ownership:

The website www.solvedskin.com and associated mobile applications (collectively referred to as the “Website”) are owned, registered and operated by Prystyn Health and Beauty Private Limited, a company duly incorporated under the Indian Companies Act 2013, having its registered office at Delhi (referred to as “Solved Skin”, “we”, “us” and “our”).

  1. Website Content:

All content available on the Website and product packaging, including but not limited to trademarks, branding elements, packaging designs, textual content, visual interfaces, photographs, graphics, logos, slogans and software is the exclusive property of Prystyn Health and Beauty Private Limited and protected intellectual property under applicable copyright, trademark and patent laws. Purchase of products does not grant purchaser any intellectual property rights over Solved Skin’s intellectual assets.

Users may not modify, copy, distribute, transmit, display, reproduce, publish or create derivative works from the Website content without explicit authorization and will be subject to legal action if any violation comes to notice.

  1. Agreement to Terms:

Your use of this Website constitutes your agreement to follow and be bound by these Terms and Conditions. We reserve the right to update or modify these terms without prior notice. Your continued use of the Website after any changes signifies your acceptance of the modified terms.

  1. Intellectual Property:

Prystyn Health and Beauty Private Limited owns all intellectual property rights related to the Website and its content. No part of the Website or its elements may be copied or transmitted for commercial purposes without explicit consent. Purchasing our products does not transfer any intellectual property rights to you.

  1. Hyperlinks to Other Websites:

The Website may contain hyperlinks to third-party websites. These links are provided for reference only. Prystyn Health and Beauty Private Limited does not control these websites and is not responsible for their content. Inclusion of hyperlinks does not imply endorsement or association.

  1. Limitation of Liability:

Prystyn Health and Beauty Private Limited will not be liable for any damages arising from your access to the Website, including indirect, consequential, or incidental damages. We are not responsible for any actions of our employees, associates, contractors, or suppliers that may result in financial or other losses for you.

  1. Force Majeure:

We shall not be liable for any failure to perform our obligations under this Agreement due to circumstances beyond our control, including but not limited to war, governmental acts, natural disasters, epidemics, or any other force majeure.

  1. Changes to Policies:

We may modify the Website, its contents, and our policies, including but not limited to privacy, shipping, and return policies, without prior notice.

  1. Product Information Accuracy:

While we strive for accuracy, any errors related to product information, pricing, availability, shipping, or product supply will be corrected promptly. We reserve the right to make changes without the obligation to supply products at previously incorrect prices.

  1. Product Representation

Solved Skin formulation claims are supported by conclusive scientific data, lab analysis and dermatology trials. However, individual results may vary based on skin types, adherence to regimen and frequency of use. Consult your dermatologist before trying new products, especially in case of medical conditions.

While rare, in the event our products do not suit your skin or fail to deliver visible results as represented within the specified timeframe, we do not offer returns and refund policy.

  1. Termination and Changes to Website Offerings

Solved Skin retains the right to terminate, suspend, withdraw, discontinue or alter services made available through this Website including online purchase options without notice. We shall not be held liable toward users or any third party for limitation, modification, discontinuing or suspension of our offerings.

  1. Warranties:

We do not provide any additional warranties beyond those mandated by applicable laws for the products purchased on the Website.

  1. Shipping:

Products will be shipped according to the method indicated in the order. Any changes to the shipping method will not result in additional charges for you.

  1. Dispute Resolution:

In case of disputes, we encourage amicable settlements. If unresolved, disputes shall be referred to arbitration in Mumbai, Maharashtra, India, in accordance with the Arbitration and Conciliation Act, 1996.

  1. Notices:

All communications under this Agreement shall be in writing and addressed to the Legal and Compliance Officer at the following address:

Attn: Legal and Compliance Officer

Prystyn Health and Beauty Private Limited
Plot no- 72 & 73, Akshay Tech Park,
EPIP Road, Whitefield,
Bengaluru, Karnataka, 560066

Or email us at: help@thesolvedskin.com

Thank you for choosing Solved Skin, crafted by Prystyn Health and Beauty Private Limited. Your trust is valued, and we are committed to providing you with exceptional skincare experiences.